Category Archives: Apple

FortiGate and iPad dial-up VPN IPsec phase 2 error: no matching gateway for new request fixed

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I was asked at work to connect the iPad of one of the employees to our company VPN on FortiGate and it took me some time to set it up right.

I was always getting “The VPN server did not respond” message on the iPad when trying to connect to the IPsec VPN. At the same time the log on the FortiGate would get IPsec phase 2 error messages with negotiate_error as Status and “no matching gateway for new request” as error reason.

After some searching on Google it turned out to be the problem with the peer ID settings on FortiGate and Group Name settings on iPad, they were not matched.

The group name on the iPad must match the peer ID on FortiGate, In my case that meant that my group name on iPad had to be the same as the username, because on Fortigate I had set the IPsec Phase 1 to accept peer ID from the dialup group.

So if you are having problems with setting the IPsec VPN between iPad or iPhone and FortiGate, and are having the same errors as me try one of these as solution:

  • either change your Phase 1 so it accepts any peer ID
  • either change your iPad group name in IPsec config to match the username you are using, if your Fortigate is set to accept peer ID in dialup group
  • either set Phase 1 on Fortigate to accept specific peer ID, for example “ipad” and set that as the group name on you iPad
     
    Fortigate set peer ID

 

Here is a Fortinet article on setting the iPhone and iPad Dialup User IPSec VPN.

Hope that solved some problems for somebody

 

How to create free iTunes account without credit card

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Today I was asked a friend is it possible to have a iTunes account without the credit card, because he only wants to download free stuff

The answer is YES, and you don’t have to use the US store (I used Croatia as region), but there are two important things:

  1. You can’t change the existing account to the one without the credit card even if you never used it to download anything, if you already have an account sign out of it in iTunes
  2. You need to create an account in the way that you first go to iTunes store and try to download a free app, and then when it asks you for your Apple ID create a new account.

Here you can find detail instructions how to create an Apple ID, just remember that you have to create the new account.